Hello,
I am using SRAPS for provisioning phones. Beautiful! I have a question, though, if I create new identities from the SRAPS system, the phone synchronizes correctly. If I delete an identity from SRAPS, the phone does not update, and the deleted identity remains on the phone. I am doing something wrong, or it is correct that it is impossible to delete identity, but why?
Thank you so much
Lorenzo
End userJoined: 15.03.2022
1 Comment
Snom Federico Rossi
Hi, the behavior is correct. Removing a parameter (or identity) from SRAPS does not mean "delete", but it means "do not provision", so the phone will keep the parameters already set.
To delete the identity you can: delete it from SRAPS and reset the phone to factory values, so that the provisioning is totally redone, but without the identity removed. Or you have to turn off the identity (user_active = off) and maybe even enter a fake account, so as to make it unusable.
Best regards